Miss Rachel Rolph

Written by a NHS patient at The Royal Marsden Hospital (Chelsea)

I met Miss Rachel Rolph ,Breast Fellow at Royal Marsden Chelsea when I went there for a mammogram. The mammogram and a thorough examination by Miss Rolph led to an ultrasound and multiple breast biopsy procedure. All this happened in a space of 3 hours at Royal Marsden! When I met Miss Rolph again for the second time in a day, Miss Rolph calmly and thoroughly explained the potential bad news and arranged MRI and genetic test. Thanks to her calm and reassuring manner, I was able to focus and face the difficult news. I find this particularly comforting in current Covid environment where I had to face this extremely challenging news on my own without the presence of my family. And because of her prompt action, the MRI was arranged next day and I was diagnosed with breast cancer within a week. Since then, I had a surgery within a month from the formal diagnosis. Each time when I saw Miss Rolph whether it was for pre-op treatment options or to treat my post operation issues, her calm, reassuring manner was a comfort, and helped me to stay positive ,and enabled me to cope with such challenging situation. I never felt rushed during all my consultations with Miss Rolph and she responded to all my questions with the same reassuring confidence and thoughtfulness. I cannot thank Miss Rolph enough for all her support. And I know Miss Rolph will help and support those who face the similar challenges as I did.

Recommend

Trust

Listening

Written by a NHS patient at The Royal Marsden Hospital (Chelsea)

Miss Rachel Rolph was both attentive and reassuring during my consultation/examination this morning - I felt entirely at ease and I would certainly recommend her to other patients in my position.

Recommend

Trust

Listening

Written by a NHS patient at The Royal Marsden Hospital (Chelsea)

Rachel was friendly, reassuring and professional - everything you could ask for!

Recommend

Trust

Listening

Written by a NHS patient at The Royal Marsden Hospital (Chelsea)

Dr Rachel is a phenomenal surgeon who looked after me at The Royal Marsden Hospital Chelsea. From the first day that I met Rachel, she made me feel at ease for a surgery that I was nervous and anxious about. Rachel had a kind, calm and compassionate manor throughout my pre operative appointments, the day of my surgery and after I become unwell post operatively. Despite Covid pressures on waiting lists, Rachel patiently answered all my questions and I never felt rushed during consultations. I required some follow up referrals after my operation and Rachel went the extra mile to ensure that my treatment was carried out. I am extremely grateful for the outstanding care I received from Rachel.

Recommend

Trust

Listening

Written by a NHS patient at The Royal Marsden Hospital (Chelsea)

Rachel was super kind, patient and reassuring. She explained everything so clearly and was understanding of my situation. She really put me at ease.

Recommend

Trust

Listening